Added
AI-Lite for rules, and one word per thing
17 days ago
Acai Desk
AI-Lite reads each new ticket's intent, language, sentiment and urgency so rules can act on them, using your own OpenAI key, with usage and cost on the Analytics page. The app now says Contact and Company consistently, SLA rules have a narrower condition set, and a newly connected mailbox imports its last 7 days.