Training manuals
Product manuals and capability cards, the training material for the agents who work in Acai every day.
Use these resources to learn Acai's main product features for agents. Two types of material are available.
Product manuals
One manual per product: what it is, what it can do, and how an agent works with it end to end.
- Copilot chat: The assistant an agent talks to while working a case.
- Control Tower: Our management view. Under construction.
Capability cards
Short tutorials, one per capability: a specific thing Copilot chat can do for an agent, explained on a single page.
Updated about 1 month ago
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